A successful credentialing manager is a jack of all trades—and master of most of them.  As Brad Artery, CEO of the cloud-based CME management platform Mocingbird explains: “Every effective credentialing manager has a capeful of administrative super powers.” Here are five books sure to expand any credentialing manager’s skill set, whatever their desired goals.

  1. If you want to be a better doer... The Checklist Manifesto: How to Get Things Right
book 1

This fascinating and entertaining bestseller from writer and world-class writer and surgeon Atul Gawande is a helpful guide to getting things done without needing to increase staffing. Genuinely eye-opening and revelatory, and particularly useful to anyone whose job requires a never-ending stream of to-dos and tasks. Plus, you’ll finally learn the truth about Van Halen’s legendary green M&M contract rider.

  1. If you want to be a better planner...  When: The Scientific Secrets of Perfect Timing
book 2

Success in general—and productivity in particular—is far more dependent on timing than most of us realize. When in the day and or to schedule meetings, Bestselling author Daniel Pink explains why and offers tips on maximizing your use of the clock and calendar.

  1. If you want to be a better manipulator... Pre-Suasion: A Revolutionary Way to Influence and Persuade
book 3

A job that requires constant interactions with the full gamut of professionals—from highly paid clinicians to overly burdened administrators—requires a nuanced understanding of psychology in general and persuasion in particular. Bestselling author Robert Caldini meets credentialing managers where they live, i.e., at the crossroads of looming deadlines, voluminous paperwork, overtaxed professionals and overburdened government workers. A must-read for anyone whose job requires cooperation from others.

  1. If you want to run better meetings... The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance
book 4

A growing body of research suggests that too much time is wanted in virtually all organizational settings on meetings, be they in-person or, increasingly, virtual.  But this thought-provoking read does more than explain what’s wrong with meetings today—it offers useful tips for running shorter huddles that accomplish more and build team spirit.

  1. If you want to be a better human...Emotional Intelligence 2.0
book 5

At Mocingbird we know better than to buy into office stereotypes. But we most assuredly buy into the idea that the most effective managers and administrators must understand who they are and how they can best communicate with colleagues above, around and below them on the org chart. This is the book—with a useful online assessment—to help do just that.

Created by Healthcare Professionals. For Healthcare Professionals.

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